Versand

Thank you for shopping with CHRONO & CO. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

All orders are processed within 1–7 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping method selected.

Estimated delivery times:

  • United States: 7–20 business days
  • Europe: 7–20 business days
  • International Orders: 10–30 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping fees, if applicable, will be displayed at checkout before completing your purchase.

We may occasionally offer free shipping promotions, which will be clearly indicated on the website.

Order Tracking

Once your order has been shipped, you will receive tracking information (when available).

Please allow 2–5 business days for tracking information to update after shipment.

Delays

Delivery times may be affected by circumstances outside our control, including:

  • Customs clearance procedures
  • Weather conditions
  • Carrier delays
  • High seasonal demand
  • Incorrect or incomplete shipping information

We are not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is entered and the order has not yet been shipped, please contact us immediately. Once an order has been shipped, we cannot guarantee address modifications.

Lost, Stolen, or Damaged Packages

If your package arrives damaged or appears lost in transit, we will work with the shipping carrier to help resolve the issue.

Please note that once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages.

International Customs & Duties

For international orders, customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the customer.

Contact Us


+1 (305) 709-1292
Address:

9380 SW 72ND ST
SUITE B 214
MIAMI